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IT Intern

Location: Boston, MA

As an IT Intern at Tracksmith, you will have the opportunity to gain valuable hands-on experience with end-user support and IT operations projects. This internship is designed to help you develop your technical, communication, and professional skills, and prepare you for a successful career in IT. This is a full-time internship position with a duration of 3 to 6 months.


  • Assist in the setup, configuration, and maintenance of computer hardware, software, and peripherals.
  • Provide technical support to employees, troubleshooting hardware and software issues, and resolving user problems.
  • Assist in the installation and maintenance of network equipment, ensuring smooth and secure network connectivity.
  • Participate in the implementation and maintenance of IT security measures, including antivirus software, firewalls, and data backup systems.
  • Assist in managing user accounts and permissions, ensuring appropriate access levels are maintained.
  • Collaborate with internal teams to develop and update technical documentation, such as user manuals and standard operating procedures.
  • Participate in the testing and evaluation of new technologies and software applications. 


  • Currently pursuing a degree in Computer Science, Information Technology, or a related field.
  • Basic understanding of computer hardware, software, and networking concepts.
  • Familiarity with operating systems (Windows, macOS, Linux) and productivity software (Microsoft Office, Google Suite). Experience with Apple products and device management is a plus.
  • Strong problem-solving skills and ability to troubleshoot technical issues.
  • Excellent communication and interpersonal skills, with the ability to work effectively within a cross-functional team.
  • Proactive and self-motivated, with a strong willingness to learn and take on new challenges.
  • Ability to manage time effectively and prioritize tasks in a dynamic work environment.
  • Any relevant certifications or prior IT experience would be a plus.

Note: Compensation and other details will be discussed during the interview process.


If you are interested in applying for this position, please submit your resume to

Due to internet hiring scam attempts, we encourage applicants for open positions listed at Tracksmith to apply through the following site: All communication with the hiring team at Tracksmith will come directly from a email address. Please reach out to if you have any questions or concerns.

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